![]() This information is used to assist with troubleshooting should your support person need more help. Wait while Company Portal app logs are sent to Microsoft support and Intune Company Portal developers. In the Company Portal app, open the Help menu.If necessary, you can share your app logs with your support person via the Company Portal app. You can go to Devices in the Company Portal app to view and manage your enrolled Mac.Ĭontact your IT support person to troubleshoot problems with enrollment or the Company Portal app. Wait while Company Portal rechecks your device settings. Select How to resolve this to view related help documentation in a web browser.Īfter you make all changes, select Retry. ![]() On the Checking device settings page, review the list of settings you need to change. Your organization may require you to update your device settings. Return to the Company Portal app and verify that there's a green checkmark next to Install management profile. Wait while the management profile installs and then enrolls your device. Enter your device password to allow the profile to enroll your device.When asked to confirm installation, select Install.The management profile you just downloaded is shown. Your macOS system settings open in a new window. On the Install management profile page, select Download profile. Sign in to the Company Portal app with your work or school account. For the best setup experience, install the latest versions of Microsoft AutoUpdate and Company Portal. After all updates are installed, open the Company Portal app. Microsoft AutoUpdate might open after enrollment and update your Microsoft software. Your device must be running macOS 11 or later. The app notifies you of new policies and requirements and gives you the chance to adjust your settings so that you can continue to work uninterrupted.įor more information about the Company Portal app for macOS, see What happens when I install the Company Portal app and enroll my device? Before you begin After you enroll your device, Company Portal helps you maintain the secure work access. For example, your organization could require you to make your device PIN longer, or require you to update your operating system. Company Portal then informs you of any device settings you need to change to meet your organization's requirements. What to expect from the Company Portal appĭuring initial setup, the Company Portal app requires you to sign in and authenticate with your work account. ![]() This article describes how to install the Company Portal app, enroll your Mac for work, and get troubleshooting help. Set up secure, remote access to work emails, files, and apps on your personal Mac.
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